Shipping policy

Shipping Policy of Yndqcy

At Yndqcy, we strive to deliver your summer footwear orders in a timely and reliable manner. This Shipping Policy outlines key details about our shipping process, including carriers, timelines, and costs, applicable to all orders placed through our official website (https://www.yndqcy.com/).

1. Shipping Carriers

To ensure safe and efficient delivery, we partner with trusted global and local shipping carriers. Our primary shipping partners include USPS (for domestic shipments within the United States) and DHL (for international orders). We select carriers based on destination, order size, and delivery speed to provide the best possible service—all carriers adhere to strict packaging and handling standards to protect your products during transit.

2. Shipping Timelines

Order Processing & Dispatch

After you place an order, we process it within 1-2 business days (excluding weekends and public holidays). Once processing is complete, we will dispatch your order, and you will receive a shipping confirmation email with a tracking number. We aim to fulfill and ship all eligible orders within 3 business days of purchase at the latest.

Transit Time

Actual transit time varies by destination:
  • Domestic (United States): Typically 3-5 business days for standard shipping; expedited shipping takes 1-2 business days.
  • International: Transit time ranges from 7-14 business days for most countries, depending on local customs clearance and regional logistics. Please note that customs processing may cause occasional delays, which are beyond our control.

3. Shipping Costs

Shipping fees are calculated based on two key factors: order total and delivery destination, with no hidden charges. Here’s our standard cost structure:
  • United States Domestic Shipping:
    • Orders with a total of $100 or more qualify for free standard shipping.
    • Orders below \(100 incur a flat standard shipping fee (varies by region, typically \)5.99-\(9.99); expedited shipping fees start at \)14.99.
  • International Shipping: Fees are determined by package weight, destination country, and shipping method. You can view the exact shipping cost for your order at the checkout page, after entering your delivery address.
Please note that international orders may be subject to import duties, taxes, or fees imposed by the destination country—these are the responsibility of the recipient and are not included in our shipping costs.

4. Order Tracking

Once your order is shipped, you can track its status using the tracking number provided in the shipping confirmation email. Simply visit the carrier’s official website (USPS.com or DHL.com) and enter the tracking number to view real-time updates on your package’s location and estimated delivery date.

If you have questions about shipping—such as tracking issues, delivery delays, or order status—please contact our customer service via phone (482-4578-3259) or email (yndqcy@outlook.com), and we will assist you promptly.